Netgear Router Access Failure: How To Detect And Fix It?

An inability to access the menu on your Netgear router could leave you unable to change your network settings and may indicate a problem with your Internet connection. The Netgear menu governs the security key and wireless settings on your network, and it is important that you are able to access it if necessary. Knowing how to solve a menu access problem will help you keep your network safe and minimize downtime.

How to access

Netgear users can access the menu as well as a standard Web page. To do this, open the browser window and enter the IP address “” (omit the quotation marks here and across) in the address bar. If that does not work, try “” as some Netgear devices use this address instead. Alternatively, you can access the navigation menu for “”. By default, the login menu is “admin” and the password is “password”, although you may consider changing these for security reasons.


If your router does not respond, you should check your connection to it. Start by disconnecting any external modems or USB connections the router may have. If you use a wireless connection, try connecting to the router through an Ethernet cable and retest. You should also verify that the router has given your computer’s network adapter an IP address when accessing the command prompt and typing “ipconfig”. If the IP address of your adapter shows as “” or starts with “169.254”, your router and adapter are not communicating.


If your router connection is down, or if the menu will not accept your password, you should reset the router hard. This returns the router to the default settings, eliminating many configuration problems. Most Netgear routers have a reset button on the back or bottom. Use a thin tool to push it until the power light begins to blink, then release. If this does not work, disconnect the power from the router and press the button again. Turn the power back on while still pressing the button, and hold for about 20 seconds.


Problems with the browser may also prevent you from accessing the Netgear menu. Try to access the menu through an alternate browser if possible as this will help you to see if the problem is limited to a specific browser application or not. If you are only having difficulties with a specific program, delete your browser cookies and temporary files, then test again. If that does not work, try returning your browser to its default settings, or re-installing it.

With that, you will be able to access Netgear Router again, however, if you are dealing with the same issue, then you know what to do. If not, then you need to get in touch with Netgear Nighthawk setup and support providers. They will be able to provide you with the best solution regarding this particular issue.

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